![]() When performing a hard reset or factory-default reset: (This does not erase data stored on the built-in hard drive of a Time Capsule, or on any external hard drive connected to the base station.) Perform this reset if you're selling or giving away your base station. Factory-default reset: Like a hard reset, but removes any saved configurations and profiles.Perform this reset when the base station is unresponsive, or you're troubleshooting network issues that aren't resolved by other means. Hard reset: Resets the base station to an unconfigured state, but retains the last saved configuration and any profiles, allowing you to restore your base station from previous settings.Soft reset: Resets the base station password and disables security (Access Control and RADIUS settings) for 5 minutes so that you can join the network to make changes. If you make no changes within 5 minutes, the base station reverts to its former settings. Perform this reset if you can't administer the base station because you forgot its password.Depending on the base station model, you can perform one or more of these types of resets: What else should I try before doing that? Everything's on the latest OS and the firmware on the AirPort is up to date.Resetting your AirPort base station restores it to a state that allows you to regain control of it when you lost the base station password or the base station isn't responding as expected. I'm about to remove the AirPort altogether and try it just with MIdco's Arris Touchstone 8200 wireless router, but at that point I might as well send the AirPort to recycling. I've gone so far to reset all settings on the iPhone (what I'm currently working with) and to hard reset the AirPort Extreme without any change. When this started a few months ago, I could Reset Network Settings in iOS and connect, but no longer. At home, though, I get nothing but the gray spinner in Wi-Fi next to the network name. When I take them anywhere else, they connect to wireless and the internet just fine. However, I also have another iPhone 6 and a newish iPad that I occasionally bring home, and while they connected to wireless without any problems, they never get an internet connection. On its network are a two-year-old iMac, a pair of mid-2012 Airs, and and iPhone 6 that's basically the home phone. Keep holding in the reset button until the status LED starts flashing rapidly, and then, let go of the button.ĪirPort Extreme doesn't like more than four devices I have an Airport Extreme that I've used for a quite a few years as my wireless router with several different DSL (and now Midcontinent cable) IPs.While holding in the reset button, re-apply power to the base station.Start with the base station disconnected from power.but doing this reset tends to resolve issues with it. This will result in the station returning to its "out-of-the-box" configuration, and will require that you set it up again for your networking requirements. However, you certainly can try to keep it "running."Īs such, one option would be to perform a "factory default" reset on the base station. The fact that yours is still working (somewhat) is more of a rarity. Regardless of which model you actually have, most consumer-grade networking hardware have a typical useful life of 5-7 years. These came out in 2012 & discontinued in 2018. ![]() These are a different design format from the previous two models and look more like a later version Apple TV. If so, Apple considers these in the "Vintage" support category, and there is no repair option available for them. Appears from what you posted, this may be the one you currently have. ![]() These came out in 2008 & were discontinued in 2012. These physically look identical to the 802.11g models. ![]() These were introduced in 2004 & discontinued in 2008. Apple produced three models of the AirPort Express base station:
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